How JuTouch guarantee the display has long time supply warranty?

To guarantee uninterrupted supply and stable quality, we source our panel glass exclusively from top‑tier manufacturers with established reputations for excellence and long‑term commitment to product continuity. Our trusted partners include AUO, HannStar, Innolux, Tianma, and BOE—all industry leaders who provide explicit long‑term supply warranties and maintain extensive production roadmaps. We maintain close technical and commercial relationships with each supplier, engaging in regular joint forecasting, capacity planning, and quality review meetings. This collaborative approach allows us to secure preferred allocation of components and receive early notifications of any potential changes in their product portfolios.

Nevertheless, we fully recognize that component obsolescence is an unavoidable reality in the electronics industry. Even with the most reliable suppliers, certain parts may eventually reach end‑of‑life (EOL). However, JuTouch has established a comprehensive and proactive EOL management strategy. At the first indication that any critical component—whether the glass panel or associated driver ICs—faces discontinuation, our engineering team immediately initiates a parallel qualification program. We work closely with our panel suppliers and alternative sources to identify and validate 100% compatible replacement components. This process includes rigorous electrical, mechanical, optical, and environmental testing to ensure that the new solution matches or exceeds the original specifications. We also conduct full‑system reliability trials and obtain necessary customer approvals before any change is implemented.

Moreover, we maintain strategic safety stocks of key components to bridge the transition period, and we always provide our customers with ample lead time and clear migration guidance. In every case, we guarantee that the replacement solution will be form‑fit‑function compatible, requiring no redesign or revalidation on the customer side. Our ultimate commitment is that no matter how the component landscape evolves, JuTouch will ensure seamless continuity of supply and uncompromised product performance, protecting our customers from production disruptions and safeguarding their long‑term investments.