Question 1

JuTouch is committed to delivering high-quality products through certified quality systems, qualified suppliers, strict process control, and proven manufacturing technologies, ensuring reliable performance for industrial and medical applications.

Accepted Answer

JuTouch factory has passed ISO9001, IATF16949, ISO13485 and QC080000 certifications. The ISO principle is carried out in daily activities. All material suppliers are also certified and quailed. The quality is strictly controlled in designing, material incoming, production process, equipment and management. Also all our materials and manufacturing tech and process has been verified by many production projects. The quality is believable because most of the problems or potential risks has been solved already. We are a company aim to make high quality products for industrial and medical markets, etc. We know quality is our life. We don’t fear the rejects on the production line, but badly fear the rejects at the final customer

Question 2

Normally 3 ‒ 4 weeks for customized samples. For standard existing product, we always keep stocks and could ship out in 1 day.

Accepted Answer

Normally 3 ‒ 4 weeks for customized samples. For standard existing product, we always keep stocks and could ship out in 1 day.

Question 3

JuTouch will never go bankrupted. We have hundreds of customers from different industries and our business growth does not rely on any special big customer. And 90% JuTouch mass production project are from industrial and medical which has long lifespan. We even signed 10 years supplying contract with some customers. Furthermore, we have very healthy financial condition which can cover 10 year’s expense in the condition of no orders.

Accepted Answer

JuTouch will never go bankrupted. We have hundreds of customers from different industries and our business growth does not rely on any special big customer. And 90% JuTouch mass production project are from industrial and medical which has long lifespan. We even signed 10 years supplying contract with some customers. Furthermore, we have very healthy financial condition which can cover 10 year’s expense in the condition of no orders.

Question 4

Jutouch mainly use the industrial grade TFT panel glass which has long time supply warranty from top-tier panel glass manufacturer, like AUO, HannStar, Innolux, Tianma, BOE. Even someday in future there are some components have EOL problem, we also will prepare the 100% replacement solution.

Accepted Answer

Jutouch mainly use the industrial grade TFT panel glass which has long time supply warranty from top-tier panel glass manufacturer, like AUO, HannStar, Innolux, Tianma, BOE. Even someday in future there are some components have EOL problem, we also will prepare the 100% replacement solution.

Question 5

Mostly we could guarantee our product have 5 years or even 10 years supply warranty. That is because all materials we choose are for industrial market. That is also depends on some key components supply condition, like TFT panel glass, Driver IC, etc. But JuTouch will always prepare second solution for avoid no product.

Accepted Answer

Mostly we could guarantee our product have 5 years or even 10 years supply warranty. That is because all materials we choose are for industrial market. That is also depends on some key components supply condition, like TFT panel glass, Driver IC, etc. But JuTouch will always prepare second solution for avoid no product.

Question 6

Yes, Jutouch have good engineering ability for customize the LCD, include backlight driver circuit, luminance, interface, signal convert, connector and frame, etc.

Accepted Answer

Yes, Jutouch have good engineering ability for customize the LCD, include backlight driver circuit, luminance, interface, signal convert, connector and frame, etc.

Question 7

Projected capacitive touch panel can support multi-touch,but surface capacitive touch panel only support single touch. Also, only the projected capacitive touch panel support touch with thick cover glass.

Accepted Answer

Projected capacitive touch panel can support multi-touch,but surface capacitive touch panel only support single touch. Also, only the projected capacitive touch panel support touch with thick cover glass.

Question 8

Because the capacitive touch module have more better visual effect and touch experience and capacitive touch screen can support make different customization options. Moreover, the RTP is more easily be scratched and the visual effect is bad because of low light transmittance and have bad touch experience.

Accepted Answer

Because the capacitive touch module have more better visual effect and touch experience and capacitive touch screen can support make different customization options. Moreover, the RTP is more easily be scratched and the visual effect is bad because of low light transmittance and have bad touch experience.

Question 9

Tapes bonding and optical bonding (OCA, OCR and silicon glue bonding)

Accepted Answer

Tapes bonding and optical bonding (OCA, OCR and silicon glue bonding)

Question 10

JuTouch can provide original LCD like Innolux, AUO, Hannstar, Mitubish, Tianma, KOE, Kyocera and many assembled LCD with different interface and backlight.

Accepted Answer

JuTouch can provide original LCD like Innolux, AUO, Hannstar, Mitubish, Tianma, KOE, Kyocera and many assembled LCD with different interface and backlight.

Question 11

Technical speaking, we can make max 100inch. Now most of projects are below 32inch.

Accepted Answer

Technical speaking, we can make max 100inch. Now most of projects are below 32inch.

Question 12

Customization options include cover glass, sensor, IC controller, and FPC. Please check the detailed options on our Technology page.

Accepted Answer

Customization options include cover glass, sensor, IC controller, and FPC. Please check the detailed options on our Technology page.

Question 13

The CTP can support work with Windows, Linux and Android system and we can provide also the driver code. Pls contact to our sales dept.

Accepted Answer

The CTP can support work with Windows, Linux and Android system and we can provide also the driver code. Pls contact to our sales dept.

Question 14

Yes, JuTouch displays are designed for 7x24hours continuous operation in industrial environments. With industrial-grade components, stable backlight systems, and strict reliability testing, our displays maintain stable performance in always-on applications such as automation, kiosks, and control systems.

Accepted Answer

Yes, JuTouch displays are designed for 7x24hours continuous operation in industrial environments. With industrial-grade components, stable backlight systems, and strict reliability testing, our displays maintain stable performance in always-on applications such as automation, kiosks, and control systems.

Question 15

JuTouch does not fabricate LCD glass panels in-house. Instead, we source TFT LCD panels from top-tier global manufacturers and perform full in-house integration, including bonding, optical enhancement, and touch module assembly. This ensures high quality control and flexible customization for industrial applications.

Accepted Answer

JuTouch does not fabricate LCD glass panels in-house. Instead, we source TFT LCD panels from top-tier global manufacturers and perform full in-house integration, including bonding, optical enhancement, and touch module assembly. This ensures high quality control and flexible customization for industrial applications.

Question 16

Yes, our standard PCAP is ready for sale and no need NRE cost. Also we can return the NRE cost for customization project when mass production quantity reach to a required quantity.

Accepted Answer

Yes, our standard PCAP is ready for sale and no need NRE cost. Also we can return the NRE cost for customization project when mass production quantity reach to a required quantity.

Question 17

Our touch screen support over 50 billion times touch.

Accepted Answer

Our touch screen support over 50 billion times touch.

Question 18

JuTouch touch displays are widely used across industries including industrial automation, medical equipment, marine electronics, agriculture machinery, EV charging stations, outdoor self-service kiosks, defense, and transportation systems.

Accepted Answer

JuTouch touch displays are widely used across industries including industrial automation, medical equipment, marine electronics, agriculture machinery, EV charging stations, outdoor self-service kiosks, defense, and transportation systems.

Question 19

Yes, JuTouch touch screens are IK10-rated, meaning they can withstand strong impacts such as steel ball drops. This makes our displays highly vandal-proof and suitable for public or harsh industrial applications.

Accepted Answer

Yes, JuTouch touch screens are IK10-rated, meaning they can withstand strong impacts such as steel ball drops. This makes our displays highly vandal-proof and suitable for public or harsh industrial applications.

Question 20

Yes, our touch screens are designed for outdoor environments and support sunlight readability. With AG/AF coatings and optical bonding, they cut most of UV and IR light, keeping the display bright, clear, and cool even under harsh sunlight.

Accepted Answer

Yes, our touch screens are designed for outdoor environments and support sunlight readability. With AG/AF coatings and optical bonding, they cut most of UV and IR light, keeping the display bright, clear, and cool even under harsh sunlight.

Question 21

Yes, our touch screen can support touch with max 5mm gloves but depends on the cover glass thickness and the gloves materials. Pls contact to our sales dept for your detailed requests, we will evaluate a suitable solution accordingly.

Accepted Answer

Yes, our touch screen can support touch with max 5mm gloves but depends on the cover glass thickness and the gloves materials. Pls contact to our sales dept for your detailed requests, we will evaluate a suitable solution accordingly.

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